Table of Contents - Versionsgeschichte

Sgatzke am 27. November 2013 um 15:32 Uhr

2013-11-27T15:32:59Z

2013-08-29T14:30:52Z

‎Tickets

2013-08-29T14:30:36Z

‎Tickets

2013-08-27T11:19:26Z

‎Tickets

2013-04-29T15:05:27Z

‎Addresses

2013-04-29T15:02:34Z

‎Addresses

2013-04-29T14:59:22Z

‎The home screen / dashboard.

2013-04-29T14:50:18Z

‎Projects

2013-04-29T14:46:47Z

‎The home screen / dashboard.

2013-04-26T11:02:04Z

‎Order processing

← Nächstältere Version		Version vom 29. August 2013, 14:30 Uhr
Zeile 21:		Zeile 21:

	To learn more about all the available features click here: [[Tickets]]		To learn more about all the available features click here: [[Tickets]]
		+

	'''Within the ticket management are many tasks and functions integrated and holistically mapped, where normally different software solutions are needed:'''		'''Within the ticket management are many tasks and functions integrated and holistically mapped, where normally different software solutions are needed:'''

← Nächstältere Version		Version vom 29. August 2013, 14:30 Uhr
Zeile 21:		Zeile 21:

	To learn more about all the available features click here: [[Tickets]]		To learn more about all the available features click here: [[Tickets]]
−
−

	'''Within the ticket management are many tasks and functions integrated and holistically mapped, where normally different software solutions are needed:'''		'''Within the ticket management are many tasks and functions integrated and holistically mapped, where normally different software solutions are needed:'''

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 === Tickets ===
 One of the outstanding features of WICE is the universal ticket management module including all sales, marketing and service processes of your company.
-Get to know all the features here: [[Tickets]]

@@ Zeile 14: / Zeile 14: @@
 === Addresses ===
-The heart of WICE is the central address database for a systematic and continuous management of your existing customers and winning new customers. Unlike traditional CRM/Groupware solutions not emails or appointments or contacts/leads are in the focus of WICE, but the addresses of your customers, prospects, or partner are our and should also be in your center of interest. Attached to these you will find all notes, documents, tickets, projects, current account data, invoices, documents, etc. that you have associated with the address.
+The heart of WICE is the central address database for a systematic and continuous management of your existing customers and winning new customers. Unlike traditional CRM/Groupware solutions not only sales leads or the single contact or appointments are in the focus of WICE CRM, but the addresses of your customers, prospects, or partner are our and should also be in your center of interest. Attached to these you will find all notes, documents, tickets, projects, current account data, invoices, documents, etc. that you have associated with the address.
 Learn more here: [[Addresses]]

@@ Zeile 14: / Zeile 14: @@
 === Addresses ===
-The heart of WICE is the central address database for a systematic and continuous management for your existing customer loyalty and gaining new customers. Unlike traditional CRM/Groupware solutions not emails or appointments are in the focus of WICE, but the addresses of your customers, prospects, or partner are our and should also be in your center of interest. Attached to these you will find all notes, documents, tickets, projects, current account data, invoices, documents, etc. that you have associated with the address.
+The heart of WICE is the central address database for a systematic and continuous management of your existing customers and winning new customers. Unlike traditional CRM/Groupware solutions not emails or appointments or contacts/leads are in the focus of WICE, but the addresses of your customers, prospects, or partner are our and should also be in your center of interest. Attached to these you will find all notes, documents, tickets, projects, current account data, invoices, documents, etc. that you have associated with the address.
 Learn more here: [[Addresses]]

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 === The home screen / dashboard. ===
-The home screen or dashboard is so to speak your personal Command Center in your day-to-day work with WICE. Here, you get all the information you need fast and structured. If in need of an overview of the latest figures from the sales module or direct access to your to-do list. Lear more about the other features at hand in your Dashboard by clicking here: [[Dashboard]]
+The home screen or dashboard is your personal Command Center in your day-to-day work with WICE. Here you can access all the information at a glance with fast direct access to all the relevant information in your daily work. If in need of an overview of the latest figures from the sales module or of course direct access to your to-do list. Learn more about the other features at hand in your Dashboard by clicking here: [[Dashboard]]
 === Addresses ===

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 === Projects ===
 WICE Cloud Based CRM offers you a simple but effective way to manage your internal and external projects. Projects include in contrast to tickets planned tasks. While tickets in WICE consist of action and reaction, which are represented by ticket notes with or without a hold-file, a project consists of tasks, which in contrast to actions can be assigned to multiple employees to do the editing or processing. Projects can be defined in a clear time frame, i.e. have a start and end date, while tickets theoretically can last infinitely. Plan, coordinate and capture the tasks fullfilled and redirect appropriate revenues to the accounting. All this offers the WICE
-[[Projects]] module
+Projects module - find out more here: [[Projects]]
 === Campaigns ===

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 ==== Order processing ====
-[[Order processing]]
+Here you will find all information about processing your orders with WICE - right from the beginning with the creation of an offer until the generation of the final invoice. For more information click here: [[Order processing]]
 ==== Office integration ====