User add / order new user
In this area you can modify your existing user data and add/order new users and assign their rights.
Enter the appropriate information in the fields. Enter the user name and password and either enter the name for the new employee or select an existing employee from the list. Also, in any case, you must select at least one user group that the user is assigned to.
Then you will have to complete the selection of the theme to determine in which language the user will use WICE. This setting can be changed by the user at any time in his or her profile.
Still you have the opportunity to enter a color code. This color code is used for example in the resources module. Each user can be assigned a specific color. The postings/bookings of employees are then stored with this color. This is especially helpful in overviews for a more easy differentiation.
To grant a user only a temporary access to your WICE client you can set here when a user account will be locked automatically at a certain date. If you want to disable the lockout any time later you will just have to clear the date in this the input fields.
If you want that the user may only log onto WICE from specific IP addresses you can enter these here.
A user can be associated with multiple user groups. The user can assign entries, such as tickets, addresses and appointments only to the user groups in which he himself is a member. When assigning multiple user groups, which overlap, the rights of the user group with the most privileges in the access rights is perceived as binding. For more information and examples of how to set up user groups, see the section about the group permissions here in the administration.
If you use WICE Cloud Based CRM as an on-demand customer the mask create/add a new user Setup/order looks different. If you set up more than the originally ordered user licenses you must create a new order for this user. You have to choose between a monthly or annual period of notice for this user. To carry out the order, select the desired option and then select the check box for the acceptance of our terms and conditions. To create additional users or to order more user licenses repeat the process as often as required.
If you do not exceed the contracted user number when adding new users no order form is displayed! So check if in doubt how many users are already in place to prevent errors or delete any unneeded user before setting up any new accounts, not to exceed the authorized number of users.
If you click now on now on Save and all necessary inputs have been made, the new user will be created.